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    1. Protect your computer against viruses
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    5. Diagnosing an improperly installed modem
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    E-mail Verification (BoxTrapper) to completely stop unwanted e-mail

    BoxTrapper protects your Inbox from spam by forcing all people not on your white list to reply to a verification email before they can send mail to you. This is an effective way to make sure only people you "approve" can send you email. Spam will not be able to enter your Inbox without prior approval from you as the white list manager.

    Guides to using BoxTrapper

    Starting BoxTrapper

    1. Log into WebMail. The first page you encounter will have many links to managing your email, one of which is BoxTrapper.

    2. Click on BoxTrapper. You will see Current Status with a button to the right allowing you to enable or disable BoxTrapper. If the status is enabled, you will have the option to disable and vica-versa. You will also see many options at the bottom to further manage BoxTrapper.

    Configure Settings

    Allows you to set the email addresses that are associated with the BoxTrapper software. You can also modify how long logs and queue messages are kept.

    1. Set the following:

      • Email address going to this account (comma separated list)
        Enter the email account usernames you want associated with the BoxTrapper Configuration settings. Or you can set each one individually by following the steps in the "Setting Up Email Verification Per Email Account" section above.

      • How many days should logs and messages in queue be kept
        Enter the number of days you want email logs and queues to be kept. This will allow you to review logs and queues at anytime for the length of days you specify.

      • Enable Automatic White-listing
        Click on the checkbox or make sure the box is checked in order to enable white-listing as this will enable the BoxTrapper software for the email addresses you entered or configured above.

    2. Click on the Save button.

    3. You will see the following confirmation statement:

      "Configured BoxTrapper for EMAIL_ADDRESS."

      "Your changes have been saved."

    4. Click on the Go Back link. When the page loads, click on the Go Back link one more time. Then move on to the next section below, "Edit Confirmation Messages."

    Edit Confirmation Messages

    Allows you to change the different messages that users will receive when sending messages to an account with the BoxTrapper enabled. There are three types of messages that are used with the BoxTrapper software:

    To edit any of the confirmation messages, click on the Edit button next to the confirmation type. If you have modified any of the confirmation messages and would like to restore the message to its default message, click on the Reset to default button.

    You can edit any of the confirmation messages to fit your own personal preferences. When you have finished modifying your confirmation messages, click on the Go Back link. When the page loads, click on the Go Back link one more time. Then move on to the next section below, "Edit Forward/White/Black/Ignore Lists."

    Edit Forward/White/Black/Ignore Lists

    Allows you to permit, deny, and ignore email messages from certain accounts. There are four types of lists available in the BoxTrapper software. These include:

    To edit any of the list, click on the Edit TYPE List link. Once you have modified a list based on your specific needs, click on the Save button.

    Review Log

    The review log provides an overview of all messages sent to your email accounts for each day. If there are any logs available for a particular day, they will be listed on the page. To navigate to a previous day, click on the "<< DATE" link on the left side of the page. To navigate to a day beyond the current day shown, click on the "DATE >>" link on the right side of the page.

    Review Queue

    Allows you to set the email addresses that are associated with the BoxTrapper software. You can also modify how long logs and queue messages are kept.

    1. You can search for a particular email in the "Search Queue" based on Sender, Subject, and Body. Select the type you want to search from the "Search In" drop down menu. Then enter the string you want to use in your search in the "for search string" text box.

    2. Once you have selected and entered your search information, click on the Submit: button.

    3. You can either "Delete" or "Whitelist & Deliver" the email(s) found in your particular search results. Select what you want to do and click on the Submit button.