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  • Guide to Configure...

    1. Macintosh System 9.2.x and earlier
    2. Macintosh OS X
    3. Windows 95, 98, ME and 2000 using Internet Connection Wizard
    4. Windows XP
  • Email Services

    1. Mozilla Thunderbird
    2. Outlook Express
    3. WebMail
    4. E-mail Verification (BoxTrapper)
  • SlipStream Web Accelerator

    1. Windows Installation Guide
    2. Windows User Guide
    3. Windows Troubleshooting
    4. Macintosh Installation Guide
    5. Macintosh User Guide
  • Troubleshooting

    1. Protect your computer against viruses
    2. How to fix your computer by use of the swap technique
    3. Disabling dialing rules and controlling the dialing process
    4. How to use modem init strings to make your connection faster and more reliable
    5. Diagnosing an improperly installed modem
    6. Error codes and possible fixes
    7. Preventing your computer from loosing connection
    8. DialupAtCost SPAM prevention and how you avoid being blacklisted
    9. How to scan and remove spyware
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    Windows User Guide for SlipStream Web Accelerator

    Using SlipStream Web Accelerator:

    Accessing SlipStream Web Accelerator Advanced Options:

    Uninstalling:

    Launching Web Accelerator

    SlipStream Web Accelerator launches automatically each time you start Windows. It operates in the background to accelerate your Internet connection. No user intervention is required.

    If SlipStream Web Accelerator is not running and you need to launch it manually, an icon titled SlipStream Web Accelerator is located in the Windows Start Menu under the StartUp folder. If SlipStream Web Accelerator is running, the SlipStream system tray icon will appear in the Windows system tray.

    SlipStream Systray Icon

    Accessing the User Interface

    In general, there will be no need to change the settings during Web browsing. You can use the user interface to change settings, access the privacy manager, view the connection status, and check the acceleration statistics. To access the user interface features, click on the SlipStream Web Accelerator icon in the system tray (shown above). A pop-up menu will appear (shown below), providing access to all the features of the product. Selecting and single-clicking any of the menu items will access that particular feature.

    SlipStream Systray Menu

    Setting the Username and Password Information

    Your username and password information is located under the Connection tab. To set your username and password:

    1. Click on the SlipStream Web Accelerator system tray icon and select Settings... from the menu. See Accessing the User Interface for more detailed instructions.

    2. Click on the Connection tab.

      SlipStream Settings - Connection tab

    3. Enter your username and password in the fields provided. To avoid having to do this each time you connect, ensure that the Save password box is checked.

      Note: If you are unsure about what username to enter, see the Account Management page of your DialupAtCost account.

    4. To save your settings, click on OK button. The changes will take effect next time SlipStream Web Accelerator is restarted.

    Changing the Image Quality Setting

    The image quality setting changes the quality of images that appear in supported Web browsers while theSlipStream Web Accelerator is enabled. The higher the quality you select, the longer it will take for images to load. For slower Internet connections, it is recommended that you lower your image quality. This slider can be adjusted anytime while browsing.

    You can easily obtain full image quality for a particular image (described below), so don't be overly conservative about lowering your image quality setting.

    1. Click on the SlipStream Web Accelerator system tray icon and select Settings... from the menu. See Accessing the User Interface for more detailed instructions.

    2. Select Settings...

    3. Select the Image Quality tab.

    4. Use the slider bar to adjust the image quality setting.

    5. Click on OK button to save the settings.

      SlipStream Settings - Image Quality tab

    Getting Full Image Quality

    Note: The following information applies only when browsing with Internet Explorer 5.0® or later, Firefox™ 1.0 or later and Netscape 8.0 or later.

    If you would like to request the full quality image while browsing, simply right-click on the desired image from within your Web browser and select Show Original Image from the menu (shown below). The full quality image will appear immediately in place of the lower quality image.

    If you want to see the full quality version of all images on the current page, simply right-click on any image from within your Web browser and select Show All Original Images from the menu (shown below).

    SlipStream - Show Original Image

    The original quality image will appear in place of the lower quality image.

    Starting and Stopping SlipStream Web Accelerator

    When SlipStream Web Accelerator is launched it automatically connects. Occasionally, you may need to stop or start SlipStream Web Accelerator manually.

    Stopping SlipStream Web Accelerator:

    If you want to manually disconnect SlipStream Web Accelerator, click on the SlipStream Web Accelerator system tray icon to access the pop-up menu. Select the menu item Stop SlipStream.

    SlipStream - Stop

    The icon that indicates SlipStream Web Accelerator is disabled will appear on the system tray (shown below).

    SlipStream - Systray Icon Disconnected

    Starting SlipStream Web Accelerator:

    If SlipStream Web Accelerator is stopped and you want to start it manually, click on the SlipStream Web Accelerator system tray icon to access the pop-up menu. Select the menu item Start SlipStream.

    SlipStream - Start

    The icon that indicates SlipStream Web Accelerator is disabled will be replaced by the enabled icon (shown below) once your connection is authenticated.

    SlipStream - Systray Icon Connected

    Closing SlipStream Web Accelerator

    To close SlipStream Web Accelerator:

    Click on the SlipStream Web Accelerator system tray icon and select Exit from the pop-up menu. SlipStream Web Accelerator will disconnect and close. Doing this will not close any open Web browser windows.

    SlipStream - Exit

    Note: SlipStream Web Accelerator will automatically launch again the next time you reboot your computer.

    Viewing Your Acceleration Statistics

    You can view the acceleration statistics and how they change dynamically using the Statistics dialog.

    1. Click on the SlipStream Web Accelerator system tray icon and select Statistics... from the pop-up menu. See Accessing the User Interface section for more detailed instructions.

    2. Select Statistics... to display the Statistics summary dialog.

    3. Click the Reset button to reset the statistics. This can be done at anytime (even while browsing) without affecting SlipStream Web Accelerator's performance or operation.

    4. Click the Details button to view more detailed statistics (see below).

      SlipStream Statistics

      The following table provides a description of the statistics that are displayed.

      Original Data

      Size of the original (uncompressed) data.

      Actual Data

      Amount of data that has been sent by SlipStream Web Accelerator.

      Savings Ratio

      Factor of reduction in data. E.g. A savings ratio of 7 means that the actual data that has been sent is 1/7 the size of the original data due to compression.

      Text-based

      Statistics regarding compression of text-based content.

      Graphics

      Statistics regarding compression of graphical content.

      Others

      Statistics regarding compression of content that is neither text nor graphical.

      Upstream

      The total amount of original and compressed data uploaded.

    Viewing SlipStream Web Accelerator's Performance

    You can view your SlipStream Web Accelerator's overall performance using the Performance dialog.

    1. Click on the SlipStream Web Accelerator system tray icon and select Performance... from the pop-up menu. See Accessing the User Interface section for more detailed instructions.

    2. Click the Reset button to reset the statistics. This can be done at anytime (even while browsing) without affecting SlipStream Web Accelerator's performance or operation.

      SlipStream Performance

    From this screen you can view the size of the original (uncompressed) data transferred through SlipStream, the actual (compressed) size of the data, and your savings ratio. For example, a savings ratio of 7 means that the actual data that has been sent is 1/7 the size of the original data due to compression.

    Also, this window displays the speed of your connection and the estimated amount of downloading/uploading time that has been saved by using SlipStream Web Accelerator. Note that these two features are only available when using a dial-up connection.

    Accelerating Flash

    SlipStream Web Accelerator can accelerate Flash files. The degree of compression is based on the Image Quality setting.

    To enable Flash acceleration:

    1. Click on the SlipStream Web Accelerator system tray icon and select Settings... from the pop-up menu. See Accessing the User Interface section for more detailed instructions.

    2. Select the Features tab.

      SlipStream Settings - Features tab

    3. Check the Macromedia Flash check box.

    4. Click the OK button to save the settings.

    Accelerating FTP (File Transfer Protocol)

    SlipStream Web Accelerator provides FTP acceleration. If this feature is enabled, both download and upload FTP traffic will be accelerated. FTP acceleration works with any FTP client in both passive and active mode, including Internet Explorer®, CuteFTP®, WS_FTP® and SmartFTP.

    To enable FTP acceleration:

    1. Click on the SlipStream Web Accelerator system tray icon and select Settings... from the pop-up menu. See Accessing the User Interface section for more detailed instructions.

    2. Select the Features tab.

      SlipStream Settings - Features tab

    3. Check the FTP check box.

    4. Click the OK button to save the settings. The changes will take effect the next time SlipStream Web Accelerator is restarted. You also need to restart the browser if you are using Internet Explorer® as your FTP client.

    Accelerating Email

    SlipStream Accelerator can reduce the amount of time taken to send and receive emails. This feature works with any POP3 or IMAP email accounts. SlipStream Accelerator is compatible with Outlook Express, Eudora, Opera Mail, Pegasus and Netscape Mail. Since SlipStream Accelerator accelerates email automatically without any user intervention, you can use your mail program exactly as you normally would.

    To change the email acceleration settings:

    1. Click on the SlipStream Web Accelerator system tray icon and select Settings... from the pop-up menu. See Accessing the User Interface section for more detailed instructions.

    2. Select the Features tab.

      SlipStream Settings - Features tab

    3. To enable/disable acceleration in receiving emails from a POP3 account, check/uncheck the POP3 check box.

    4. To enable/disable acceleration in sending emails, check/uncheck the SMTP check box.

    5. To enable/disable acceleration in receiving emails from an IMAP account, check/uncheck the IMAP check box.

    6. Click the OK button to save the settings. The changes will take effect the next time that SlipStream Web Accelerator and your mail client are restarted.

    Blocking In-Page Advertisements

    SlipStream Web Accelerator can block many graphical advertisements that appear on various Web pages (i.e. ad banners). Enabling this feature will prevent these ads from being downloaded and displayed in your Web browser. Thus, the Ad-Blocking feature will reduce the time that it takes to download Web pages.

    To enable or disable the Ad Blocker:

    1. Click on the SlipStream Web Accelerator system tray icon and select Settings... from the pop-up menu. See Accessing the User Interface section for more detailed instructions.

    2. Select the Features tab.

      SlipStream Settings - Features tab

    3. To enable ad blocking, check the Ad-Blocking box. To disable ad blocking, uncheck it.

    4. Click the OK button to save the settings.

    Bypassing SlipStream Web Accelerator for Selected Sites

    If you wish to bypass SlipStream Web Accelerator for certain Web sites (e.g. Web sites on your local corporate intranet), then simply select the Features tab on the Settings... dialog and click on Proxy Exclusion (see below). You have two options for bypassing sites:

    1. If you have already defined a proxy exclusion list in your Web brower, select Use browser's proxy exclusion settings to configure SlipStream Web Accelerator to exclude these sites as well.

    2. You may also Specify a proxy exclusion list by selecting this option. In the given text field, list all the Web sites, separated by semicolons, that you wish to bypass SlipStream Web Acceleration.

      SlipStream - Proxy Exclusion

    3. Stop and then start SlipStream Web Accelerator. Please refer to the Starting and Stopping SlipStream Web Accelerator section of the product guide for detailed instructions.

    Note: Some versions of Netscape do not support the wildcard (*) operator.

    Changing Pop-Up Blocker Settings

    Pop-Up Blocker applies when browsing with Internet Explorer 5.0® or later. SlipStream Web Accelerator can prevent pop-up windows and floating Flash™ advertisements from appearing while you browse the Internet.

    To enable or disable the Pop-Up Blocker:

    1. Click on the SlipStream Web Accelerator system tray icon and select Pop-Up Blocker... from the pop-up menu. See Accessing the User Interface section for more detailed instructions.

    2. Select the Options tab.

      SlipStream Pop-Up Blocker - Options tab

    3. To disable pop-up blocking for all sites, uncheck the Enable PopUp Blocker check box.

    4. To enable the blocking of floating Flash advertisements, check the Block Floating Flash-Ads check box.

    5. If you would like to be notified when a pop-up is being blocked, check the Notify blocked pop-up by PC speaker beep check box.

    6. Click the OK button to save the settings.

    Manipulating Pop-Up Blocker White List

    A limited number of Web sites require pop-ups to function correctly. SlipStream Web Accelerator allows you to specify a White List of sites where pop-ups will not be blocked.

    1. Click on the SlipStream Web Accelerator system tray icon and select Pop-Up Blocker... from the pop-up menu. See Accessing the User Interface section for more detailed instructions.

    2. Select the White List tab.

      SlipStream Pop-Up Blocker - White List tab

    3. Use the Add, Remove and Remove All buttons to manipulate the White List.

    4. Click the OK button to save the settings.

    You can also add sites to the White List within the Pop-Up Blocker dialogs (which is shown above) or within Internet Explorer®:

    1. Right click on the page while browsing within Internet Explorer®.

      SlipStream - Add to Whitelist

    2. Select Add to Whitelist from the menu to add the current site to the White List.

    Accessing Pop-Up Blocker Log

    You can also see a list of all pop-ups that were blocked. This information is useful if you suspect a Web site is not functioning properly because pop-ups are being blocked.

    1. Click on the SlipStream Web Accelerator system tray icon and select Pop-Up Blocker... from the pop-up menu. See Accessing the User Interface section for more detailed instructions.

    2. Select the Logging tab.

      SlipStream Pop-Up Blocker - Logging tab

    Running Diagnostics Tool

    To obtain support in a more accurate and timely manner, you may send a diagnostics report to support@dialupatcost.ca. The diagnostics report contains system information, such as your SlipStream Web Accelerator settings and connectivity, which will allow support to provide further assistance.

    To create a diagnostics report:

    1. Right-click on the SlipStream Web Accelerator system tray icon to access the pop-up menu.

    2. Select Help > Diagnostics to display the Diagnostics dialog.

      SlipStream Diagnostics

    3. Click on Create Report button.

    4. Launch your email application, compose an email, paste the results into the email (the results have already been copied to your clipboard), and send it to support@dialupatcost.ca.

    Uninstalling SlipStream Web Accelerator

    1. Under the Windows Control Panel, select Add or Remove Programs.

    2. Select DialupAtCost Web Accelerator and click Remove.

    3. The uninstaller will launch and guide you through the uninstallation procedure.